Support You


Support Page

We want to support you by answering some of the common technical and non-technical questions.

How to signup?

How to login?

I cannot login, what to do?

I have lost my User Id, what to do?

What do I need to do preserve security of my account?

How to access my profile?

I cannot access some pages, why?

How to upgrade my membership?

How to downgrade my membership?

How to restart membership after interruption?

How to cancel membership?

How to pay in USA?

How to pay outside USA?

How to change payment information?

I have problems in viewing website through Internet Explorer, why?

I am not able to comment, why?

I am not able to participate in Community Bulletin, why?

How to setup Newsfeed?

How to setup alerts?

How to spread the cause through Facebook?

How to spread the cause through Twitter?

How to spread the cause through Google Plus?

How to spread the cause through Instagram?

How to spread the cause through Pinterest?

I am not getting response from Ask Dr. J., Program, why?

Where is the contact for support?